Remember the scene from “The Wizard of Oz” where the Cowardly Lion opines about what he’d do if he were king of the forest? As employees, we’ve all had similar moments imagining how different things would be if we were the boss. Most things people imagine they’d do as boss ironically involve how employees would be treated. And it comes from firsthand experience. “If you take…
“Life is too short to be living someone else’s dream,” said the late Hugh Hefner, who in the early 50s was frustrated with his career as a copywriter at Esquire magazine. In 1953 he decided to launch his own magazine, and a legend was born. In short, Hefner hated his corporate-working-for-someone-else-world and started to live his own dream…
Women may currently be under-represented in franchising, but times, as they say, are a changing – especially in the world of franchising. Women currently own 37-percent of franchise locations, compared with the 24-percent they owned just 10 years ago, according to Franchise Business Review. The 2018 Women in Business Trends report by Guidant Financial, says the Top 5 women-owned business categories include: health, beauty and fitness; general retail; business services;…
You can eat the most exquisite meal in the world, but if your service is bad, you won’t go back to the restaurant. That scenario, more than any other, shows the importance of good customer service, and it translates to any business on the planet. Customer service is the most important part of a business,…
The American dream used to be to work hard and retire early. But what if you don’t feel like retiring? That mindset seems to be gaining steam. Among 65- to 74-year-olds, labor force participation is predicted to hit 32 percent by 2022, up from 20 percent in 2002, according to the Bureau of Labor Statistics.…